Software comparison
PestBase vs FieldRoutes: Which Pest Control Software Fits Your Business?
We make one of these two. FieldRoutes is owned by ServiceTitan, publishes a starting price, and is well regarded for routing depth at high volume. This page tries to be accurate about that rather than talk around it.
The short version
A pest platform and a field service platform
PestBase
Built so that a lead captured at a door becomes a scheduled service and an invoice without leaving the system.
- Operations running door-to-door or seasonal sales teams
- Companies wanting canvassing, service, billing, and workforce records in one place
- Teams that want to be productive in weeks
FieldRoutes, a ServiceTitan company
Strong automated route optimization and recurring billing, priced by active customer count, with unlimited users.
- High-volume recurring route operations
- Teams with many office users, since seats aren't charged
- Buyers who want an established review record to evaluate
Built for one trade
Routing depth at recurring volume
Feature by Feature
What each platform actually does
01
Sales, canvassing and CRM
| Capability | PestBase | FieldRoutes |
|---|---|---|
| D2D canvassing | Yes — in the same system as scheduling and billing. | Yes — Sales Center, a separate app for D2D reps with territory mapping and contract signing |
| Canvassing to scheduling handoff | Automatic — one record, no re-entry | Data syncs from Sales Center; the first service still needs office dispatching |
| CRM and pipeline | Yes | Yes |
| Automated follow-ups | Yes — email, SMS and voicemail | Yes — email, SMS and voicemail |
| Review management | Yes | Via integration partners |
| Marketing automation | Yes | Available as a separate marketing product |
| Customer portal | Yes | Yes — payments, history, scheduling, autopay |
02
Operations, compliance and billing
| Capability | PestBase | FieldRoutes |
|---|---|---|
| Route optimization | Yes | Yes |
| Recurring service scheduling | Yes | Yes |
| Technician mobile app | Yes — iOS and Android, offline. See the app | Yes — widely praised; full day manageable from the phone |
| Pesticide application records | Yes — product, EPA registration number, target pest, SDS access. See compliance | Yes |
| WDO termite inspection reporting | Yes | Not confirmed as a distinct module |
| Recurring and batch billing | Yes | Yes |
| Batch payment processing | No | Yes |
| QuickBooks | Yes — QuickBooks Online | Yes — two-way sync with QuickBooks Online |
| Workforce, licences and CEUs | Yes | Via partner integrations rather than a native module |
| Payroll processing | No — hours and earnings export to your payroll provider | Via partner integrations |
| Job costing and margin | Yes | Not confirmed at service-line level |
Verified against FieldRoutes' vendor listings and independent reviews, August 2026. Product scope changes — confirm what your quote includes.
Independent reviews
What reviewers actually say
FieldRoutes — G2 & Capterra
300+
Verified reviews across both platforms
Independent verdict
Well regarded
Particularly for routing and recurring billing
PestBase
No profile yet
We're new and haven't built a review history
What FieldRoutes users praise
- Route optimization, consistently their strongest area
- Automated billing and renewals working reliably at volume
- A technician mobile app that handles the full day
- Customer-count pricing removing per-seat licensing costs
- Reviewers report features included that competitors charge extra for
What FieldRoutes users criticize
- Quote-only pricing with limited upfront transparency
- An annual contract commitment before you can fully evaluate
- Support response times described as variable
- Payment processing fees described by some as high
Pricing
Priced by customers, not by seats
This is the structural difference worth understanding, and it decides which model suits your shape of business.
| PestBase | FieldRoutes | |
|---|---|---|
| Pricing model | Custom quote based on team size and workflows | By active customer count — listings cite from around $350/month per 1,000 active customers |
| User seats | Contact Sales | Unlimited users included; no per-seat licensing |
| Published starting price | None | Yes — on vendor listings, though not a full price list |
| Free trial | No — live demo | No — demo only |
| Contract term | Annual contract reported by independent reviewers; confirm specifics directly | Annual contract reported by independent reviewers; confirm specifics directly |
| What's included | Canvassing, CRM, proposals, scheduling, service, billing, inventory, workforce | Routing, scheduling, recurring billing, compliance; some capabilities sit in separate products such as Sales Center |
Find your fit
The honest way to decide
START
PestBase is the better fit if…
- Your team sells door-to-door, and you want canvassing and scheduling on one record, without a second app
- You want a signed agreement at the door to become a scheduled first service without an office step
- Workforce records — licenses, CEUs, renewals — matter, and you want them in the same system
- You want job costing and margin by service line
FieldRoutes is the better fit if…
- High-volume recurring routing is the core problem you're solving
- You have many office users and per-seat pricing hurts
- You want a published starting price and an established review base
- You're comfortable running D2D from a dedicated sales app
We haven't declared a winner. On routing depth at volume, FieldRoutes has the stronger track record and we'd rather say so than have you discover it later.
Frequently asked questions
How does FieldRoutes pricing work?
By active customer count rather than user seats, with listings citing a starting figure from around $350 per month per 1,000 active customers, and unlimited users included. Independent reviewers report real costs varying with routes and modules. Confirm current pricing directly with FieldRoutes.
Does FieldRoutes have D2D canvassing?
Yes, through Sales Center — a dedicated app for door-to-door reps with territory mapping and digital contract signing. The difference from our approach is architectural rather than a question of capability: it's a separate app, and the first service still needs office dispatching after the agreement syncs.
Does FieldRoutes require a contract?
Independent reviewers report an annual contract commitment. Terms vary by agreement, so confirm the specifics — including exit terms — directly with FieldRoutes before signing. We'd give the same advice about any vendor, including us.
Does either handle HR, licences and payroll?
PestBase holds employee records, applicator licences, certifications and CEUs natively, and exports verified hours to your payroll provider — we don't process payroll. FieldRoutes covers this through partner integrations. See how ours works.
What else should I look at?
PestPac by WorkWave for enterprise depth and WDO termite reporting, GorillaDesk for small operations wanting published per-route pricing and a free trial, and Briostack.
If the handoff from sale to service is what breaks
That's the part we built for. Bring a real territory and a real service week, and we'll show you honestly whether it fits.
Or call 1-888-678-6227