Pest control operations software
Pest Control Software Built for Growing Operators
One system for scheduling, routing, pesticide records, billing, and renewals — so office staff, technicians, and sales reps are working from the same customer record instead of three.
■ Residential and commercial programs
■ Termite and WDO inspections ■ Recurring service plans
Built around the records you're accountable for
Every service visit produces documentation. PestBase captures it as the job happens, not afterwards.
Pesticide use records
Product, EPA registration number, target pest, and application details captured in the field.
SDS and labels on site
Technicians open Safety Data Sheets and product labels at the job, including offline.
Audit-ready logbook
Service and application history organised for AIB, BRC, and SQF audit preparation.
WDO and WDI inspections
Inspection findings, treatment history, and property records kept in one place.
How a service visit works
The compliance record is built as you go, not at the end
Most software treats documentation as paperwork that happens after the job. In pest control, the record is the job. Here is what PestBase captures at each stage.
| Stage 1 | Property details, pest concern, service history |
|---|---|
| Stage 2 | Technician licence and certification match |
| Stage 3 | Product, EPA reg. number, target pest, re-entry interval |
| Stage 4 | SDS reference, photos, customer signature |
| Stage 5 | Invoice, payment, renewal or bond expiry date |
The return path is where recurring revenue is won or lost. Roughly 85% of residential pest revenue comes from recurring contracts, so a renewal that falls through the cracks costs far more than a single missed visit.
Connect
Connect your office and field teams
Dispatchers and technicians work from the same live schedule, so nobody is calling the office to find out what changed.
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Drag-and-drop dispatch board: Adjust schedules in real time to reduce drive time, fit more service calls into each day, and absorb emergency jobs without rebuilding the whole route.
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Automated customer updates: Send renewal reminders and live technician ETAs, which cuts down on "where is my tech" calls and creates natural moments to ask for a review.
■ Technician mobile app: Job details, pesticide records, digital proposals, and signatures stay available offline — so a basement or a rural stop doesn't cost you the record.
Explore the field technician app
Control
Connect your office and field teams
Smarter routing and job matching keep technicians productive without stretching the day.
■ More production per technician: Cluster nearby stops and assign the closest available technician to improve route density and reduce windshield time.
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Intelligent job matching: Assign work based on availability, certifications, and pest-service expertise, which improves first-time completion and reduces repeat visits.
■ Protect service quality and revenue: Use service history to spot callback trends, rebalance technician workloads, and adjust ahead of seasonal spikes before they turn into service gaps.
Compliance
Regulatory and product records, handled as you work
Keep SDS, pesticide use records, and reporting data organized to support applicable regulatory requirements, with less manual re-entry.
■ Pesticide use records: Maintain a complete history of every application — product, EPA registration number, target pest, and location — so gaps don't appear months later when someone asks.
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Safety records at the job site:
Technicians pull up Safety Data Sheets and product labels on the spot, which supports correct application and keeps documentation consistent.
■ State pesticide use reporting: Application data is captured in a consistent structure, which simplifies the submissions required by state pesticide regulatory agencies.
Programs
Connect your office and field teams
Manage the inspections, service records, and documentation each program depends on.
Audit-ready digital logbook
Commercial accounts don't buy treatment — they buy documentation they can hand to an auditor.
- Service and application records in one digital logbook
- Organized to simplify AIB, BRC, and SQF audit preparation
- Device and bait station service history kept per site
Multi-zone application protocols
Larger sites rarely get one treatment. They get several, each with its own constraints.
- Record treatment locations and application details by zone
- Capture re-entry intervals alongside each application
- Keep documentation accurate across multiple service areas
Capaitalize
Protect recurring revenue and business performance
The money in pest control is in the second year, not the first sale. These workflows are built around keeping it.
■ WDO and WDI inspection management: Keep inspection and treatment records organized, maintain accurate property records, and produce documentation when a transaction or a customer requires it.
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Automated service renewals:
Stay ahead of annual renewals, termite bond expiries, and recurring service follow-ups instead of finding out after they lapse.
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Billing and business performance:
Create invoices, track payments, and monitor the metrics that tell you whether route economics are actually working.
Also included
Generate business, not just manage it
Door-to-door canvassing runs inside the same system as your routes and your billing. A lead captured at the door is already a customer record by the time a technician is assigned — no export, no re-entry, no second tool to pay for.
Territory management
Assign neighborhood zones to reps, see coverage in real time, and stop two reps from knocking on the same street.
Book at the door
Schedule the inspection or initial service on the doorstep, with confirmation sent before the rep walks away.
Why pest teams choose PestBase
Purpose-built, not adapted from generic field service software
Generic field service tools handle a job and an invoice. They don't handle a bait station on a monitoring interval, a bond that renews in fourteen months, or an inspector asking what was applied at a property in March.
Who it's for
Fits how pest control businesses actually operate
01
Residential service
One-time treatments and recurring monthly, bi-monthly, or quarterly plans, with follow-ups scheduled automatically rather than rebooked by hand.
02
Commercial contracts
Multi-site agreements, scheduled inspections, device maps, and the service documentation commercial accounts are audited against.
03
Termite and mosquito programs
WDO inspections, bond tracking, bait station monitoring intervals, and seasonal mosquito programs kept on schedule.
04
Multi-location operations
Technicians, scheduling, credentials, and performance reporting across branches from one view.
FAQs Frequently asked questions
Can PestBase manage bait stations and pest control devices?
Yes. PestBase tracks bait stations, service devices, inspections, and treatment history from the field, keeping records organised for recurring commercial pest programs.
Can PestBase handle termite and WDO/WDI inspections?
Yes. PestBase keeps termite and wood-destroying organism inspection details, treatment history, and service records organised in one place for access and reporting. See how termite and bond management works.
Can PestBase help with state pesticide use reporting?
Yes. PestBase keeps pesticide use records and EPA registration numbers organised to support applicable state pesticide use reporting. Technicians capture product information in the field, which reduces manual entry and the transcription errors that come with it.
Can dispatchers assign qualified technicians automatically?
Yes. PestBase keeps technician licences, certifications, and applicable requirements on record, which helps dispatchers assign qualified technicians to the right jobs and reduces compliance issues during service.
Does the technician app work without a signal?
Yes. Technicians can access job details, capture pesticide records, collect signatures, and complete work offline. Records sync when connectivity returns, so a basement inspection or a rural stop doesn't cost you the documentation.
Does PestBase work for both residential and commercial pest control?
Yes. PestBase supports recurring residential plans on weekly, monthly, quarterly, or custom intervals, alongside multi-site commercial agreements with scheduled inspections and audit-ready documentation.
How is PestBase different from generic field service software?
Generic field service platforms handle scheduling and invoicing well, but they aren't built around pesticide use records, applicator certifications, re-entry intervals, bait station monitoring intervals, or termite bond renewals. PestBase is built around those workflows, and includes door-to-door canvassing in the same system rather than as a separate tool.
How much does pest control software cost?
Pricing depends on team size, number of technicians, and which workflows you need. Book a demo and we'll walk through what your operation actually requires before quoting anything.
Ready when you are
See it against your own routes
A working session, not a slideshow. Bring a real service week and we'll show you how it runs in PestBase.
Or call 1-888-678-6227