Software comparison
PestBase vs GorillaDesk: Which Pest Control Software Fits Your Business?
We make one of these two, so weigh this accordingly. GorillaDesk is the highest-rated product in this category and was built by people who ran pest control companies. This page tries to be accurate about that rather than talk around it.
The short version
Two pest-built products with very different shapes
PestBase
Built so that a lead captured at a door becomes a scheduled service and an invoice without leaving the system.
- Operations running door-to-door or seasonal sales teams
- Companies that want canvassing, service, billing, and workforce records in one place
- Teams growing past what a per-route tool prices comfortably
GorillaDesk
Built by former pest control and lawn care operators for route-based trades. Published pricing, a free trial, and no contracts.
- Solo operators and small teams, typically one to three routes
- Anyone who wants to try software before buying it
- Operators who also run lawn care or pool service
Sales and service on one record
Simple, transparent, and very well reviewed
Feature by Feature
What each platform does, and at which tier
01
Sales, CRM and marketing
| Capability | PestBase | GorillaDesk |
|---|---|---|
| Lead capture and CRM | Yes | Yes |
| Door-to-door canvassing | Yes — built in, with territory mapping and rep tracking. | Not confirmed as a native module; the draft named a separate D2D app we could not verify |
| Sales pipeline | Yes | Yes |
| Dynamic estimates | Yes | Yes |
| Review generation | Yes | Yes |
| SMS to customers | Yes | Yes — priced as an add-on |
02
Field operations and compliance
| Capability | PestBase | GorillaDesk |
|---|---|---|
| Scheduling and dispatch | Yes | Yes |
| Route optimisation | Yes | Yes — Basic is limited to 25 stops; smart routing is Pro |
| Pesticide application records | Yes — product, EPA registration number, target pest, SDS access. See compliance | Yes — chemical and material usage tracking, from Basic |
| Device / trap barcoding | Yes | Yes |
| WDO termite inspection reporting | Yes | Not confirmed as a dedicated module |
| Technician mobile app | Yes — iOS and Android | Yes — iOS and Android |
| GPS tracking | Yes | Yes Pro |
| Workforce, licences and CEUs | Yes | Not confirmed as a distinct module |
03
Billing, integrations & reporting
| Capability | PestBase | GorillaDesk |
|---|---|---|
| Invoicing and payments | Yes | Yes |
| Recurring / subscription billing | Yes | Yes |
| Customer portal | Yes | Yes |
| QuickBooks | Yes | Yes |
| Zapier | Yes | Yes |
| Multi-branch support | Yes | Yes Growth — reviewers note enterprise depth is limited |
| Job costing and margin reporting | Yes | Not confirmed; reviewers describe reporting as core rather than deep |
Independent reviews
What reviewers actually say
GorillaDesk — Capterra
4.8/5
273 reviews
Category context
Highest Rated
Above PestPac, FieldRoutes and Briostack on Capterra
PestBase
No profile yet
We're newer and haven't built a review history
What GorillaDesk users praise
- Ease of use and fast setup, with no implementation project
- Transparent pricing and the absence of contracts
- Pest-specific tooling — chemical tracking, trap barcoding, pest activity
- Value at the Basic tier for solo operators and small teams
What GorillaDesk users criticize
- Costs climb as routes are added, and some features require a tier upgrade
- Reporting depth is limited for larger multi-location operations
- Some reviewers report slow or unproactive support during outages
- SMS is an extra line on the bill
Pricing
Per route, not per company
| PestBase | GorillaDesk | |
|---|---|---|
| Pricing model | Custom quote based on team size and workflows | Published, per route per month — one route is one technician's schedule |
| Published price | None — quote only | Yes — Basic $49, Pro $99, Growth $149 per route, per month (some sources list Growth higher — confirm current rates) |
| What scales the cost | Team size and workflows selected | Number of technician routes. Office staff, admins and devices are unlimited and free |
| Free trial | No — live demo instead | Yes — 14 days, no credit card |
| Contracts and setup fees | Contact Sales | No contracts, no setup fees, month-to-month or annual |
Find your fit
The honest way to decide: count your routes
This comparison turns on size and on what you're trying to connect, not on which product is "more pest-specific." Both were built for this industry.
START
PestBase is the better fit if…
- You run a door-to-door or seasonal sales team and want canvassing in the same system as service
- You need workforce records — licenses, CEUs, renewals — alongside operations
- You want job costing and margin by service line, not core reporting
- Your technician count has grown to where per-route pricing is worth re-examining
GorillaDesk is the better fit if…
- You run one to three routes and want to keep things simple
- You want to trial software before committing to it
- Published pricing and no contract matter to you
- You also run lawn care or pool service on the same platform
Frequently asked questions
1. What is the main difference between PestBase and GorillaDesk?
PestBase and GorillaDesk are both software solutions designed for pest control businesses. GorillaDesk is a straightforward, user-friendly platform for solo operators and small teams, focused on route optimization, scheduling, and mobile-first field service management. PestBase is designed for growing pest control businesses that need specialized workflows, particularly door-to-door sales canvassing and an integrated lead-to-invoice workflow.
2. How does GorillaDesk pricing compare to PestBase?
GorillaDesk offers transparent, route-based pricing, with plans ranging from $49 to $149 per month per route and unlimited office users. PestBase offers customized pricing based on business size, team requirements, and operational needs. Both platforms aim to simplify implementation by offering setup, onboarding, and training support.
3. Does PestBase offer a free trial like GorillaDesk?
No. GorillaDesk offers a 14-day free trial without requiring credit card details, while PestBase provides a personalized live demo tailored to your business workflows. An expert demonstrates how the software addresses your specific operational challenges, helping you evaluate its fit before committing and understand how it can streamline implementation.
4. Does PestBase offer job costing and multi-branch support?
Yes. PestBase offers job costing, profit margin reporting, and multi-branch support to help growing pest control businesses monitor service profitability, manage multiple locations, and maintain greater operational visibility as their teams and operations expand.
5. How do PestBase and GorillaDesk handle pest control compliance?
PestBase and GorillaDesk support record-keeping, but PestBase offers specialized tools. GorillaDesk tracks chemical usage, while PestBase records EPA registration.
Both support compliance record-keeping, but PestBase offers more specialized tools. GorillaDesk tracks chemical usage, while PestBase also records EPA registration numbers, target pests, and application quantities. PestBase provides field access to SDS and product labels, applicator license and CEU tracking, and WDO termite inspection reports.
If the sales-to-service handoff is what keeps breaking
That's the part we built for. Bring a real service week and a real territory, and we'll show you honestly whether it fits.
Or call 1-888-678-6227